LEGAL

Privacy Policy

Last updated: [TARİH]Effective: [TARİH]
ON THIS PAGE · IN SHORT
  • We never ask for your social media password; we never post, like, or comment on your behalf.
  • We analyze your profile only with the public data of the username you add and the details you enter yourself; public data is read on your own device.
  • For AI features, what you write and the relevant profile data are processed by our service providers; we do not sell your personal data.
  • Your score, streak, and progress are visible only to you; they are not compared with other users.
  • You can delete your account at any time from the app or from the web form.

1. Scope and data controller

This Privacy Policy explains how your personal data is collected, used, shared, and protected when you use the Trendio iOS app, the trendio website, and related services (together, the "Service").

The data controller under the Turkish Personal Data Protection Law No. 6698 ("KVKK") and, to the extent it applies, the European Union General Data Protection Regulation ("GDPR") is: [ŞİRKET UNVANI], [ADRES], MERSİS/Tax No: [MERSİS/VERGİ NO], email: [E-POSTA].

Representative for users in the European Economic Area: [AB TEMSİLCİSİ — GEREKİYORSA].

2. Data we collect

We collect only the data needed to provide and improve the Service. The table below summarizes what data we keep, why, and for how long.

DATA TYPEEXAMPLESWHYRETENTION
Account informationName, email, Apple/Google sign-in ID, language, time zoneCreating an account, signing in, supportAs long as the account is open
Onboarding answersNiche, themes, goal, posting frequency, usernamePersonal plan and recommendationsAs long as the account is open
Social media dataPublic profile information; where available, public post data (caption, type, date, visible counts); details you enter yourselfProfile analysis, score, tasks, and content suggestionsAs long as the account is open; deleted within [SÜRE] after you remove the account
In-app contentCoach chats, Studio inputs, notes, content plan, media kitRunning the features and showing your historyUntil you delete it or the account is closed
Uploaded filesVideos and drafts you upload for captions or a pre-checkCarrying out the taskDeleted within [SÜRE] at the latest after the task is done
Gamification dataStreak, points, badges, task historyShowing your progressAs long as the account is open
Subscription informationPlan, trial status, renewal date, transaction IDs (not card details)Unlocking Pro features, supportFor the legal retention period ([SÜRE])
Device and usageDevice model, iOS and app version, notification token, error logs, in-app eventsRunning the Service, fixing errors, improving it[SÜRE]
Support correspondenceRequest content, email, attachmentsSolving your issue[SÜRE] after the request is closed

Your payment card details are processed by Apple; we have no access to them.

3. How we use data and legal bases

  • Providing the Service (account, analysis, tasks, Studio tools, Coach): establishing and performing a contract — KVKK Art. 5/2(c), GDPR Art. 6(1)(b).
  • Security, preventing abuse, fixing errors, and product improvement: legitimate interest — KVKK Art. 5/2(f), GDPR Art. 6(1)(f).
  • Legal obligations (tax, accounting, official requests): KVKK Art. 5/2(ç), GDPR Art. 6(1)(c).
  • Marketing notifications and optional analytics: your explicit consent — KVKK Art. 5/1, GDPR Art. 6(1)(a). You can withdraw your consent at any time.
Your score, streak, badges, and progress data are shown only to you. Trendio has no leaderboard, and your data is not compared with other users.

4. Adding social media accounts

You add your Instagram or TikTok username to Trendio. The app reads that username's public profile information and, where available, public post data (caption, type, date, and visible like, comment, and view counts) on your own device, without signing in to the platform. The data it reads is sent to our servers for analysis; our servers do not fetch data from Instagram or TikTok.

  • We never ask for or store your social media password or session details at any stage; the app has no Instagram or TikTok sign-in.
  • We do not post, like, follow, comment, or send messages on your behalf.
  • We do not read private accounts or private messages. We do not collect follower lists, comment text, or other people's data, and we mask @mentions and email addresses in bios and captions.
  • Reading happens only when you open the app or refresh manually, at a low frequency. If data cannot be read, you can enter the details yourself.
  • You can remove an account you added at any time under Settings › Linked accounts in the app.

Trendio is not affiliated with or endorsed by Instagram, Meta, or TikTok.

5. AI features

Features such as Dio coach chat, Studio tools (post text, hooks, carousels, captions, transcripts, etc.), comment reply suggestions, and the weekly summary work by sending what you write and, as far as needed, the relevant profile data to third-party AI service providers.

  • We make agreements with providers that require data to be processed only to deliver the service and [not used to train their own models]. [SAĞLAYICI SÖZLEŞMELERİNE GÖRE GÜNCELLEYİN]
  • We try to mask direct identifiers such as email, phone number, and address before requests are sent.
  • Comment reply suggestions are not sent anywhere without your approval.
  • AI outputs can be wrong; you need to check them before sharing.

6. Subscriptions and payments

Trendio Pro subscriptions are purchased and billed through the Apple App Store. To manage subscription status, we use our subscription management infrastructure provider, RevenueCat. In this context, an anonymous app user ID, the purchased product, transaction IDs, and renewal status are processed. Your card details are not sent to us or to RevenueCat.

7. Notifications

If you allow it, we send notifications such as streak reminders, niche trend alerts, the weekly summary, and trial-ending notices through the Apple Push Notification service (APNs). You can turn notifications off at any time in iOS Settings or in the app's notification preferences. We respect quiet hours and the daily notification limit.

8. Parties we share with

We do not sell your personal data and do not share it with third parties for advertising. We share your data only with the service provider categories below, and only as far as needed to receive their service:

  • Hosting, database, and file storage providers
  • AI and speech-to-text service providers
  • Subscription management (RevenueCat) and the app store (Apple)
  • Notification delivery and email (sign-in codes) providers
  • Error tracking and product analytics providers
  • Support software providers

Current provider list: [SAĞLAYICI LİSTESİ BAĞLANTISI].

Brand opportunities: When you apply for a brand opportunity, your application text, your price quote, and the media kit information you choose to include are shared only with that brand. People you share your media kit link with can see the information in the link; you can turn the link off at any time.

Where legally required, we may share data with competent public authorities, and in a possible merger or transfer, with the relevant parties, provided they offer the same protection as this policy.

9. Transfers abroad

Some of our service providers are located outside Türkiye (e.g., the US and the EU). We make transfers abroad under KVKK Art. 9 by [standard contract and notification to the Board / explicit consent — UYGULANAN YÖNTEMİ YAZIN] and, under GDPR, with appropriate safeguards such as Standard Contractual Clauses.

10. Retention and deletion

We keep your data for the periods in the table or until the purpose no longer applies. You can delete your account in two ways:

After a deletion request, your account is closed immediately, and your personal data is deleted from live systems within [30] days at the latest and from backups within [SÜRE] at the latest. Data we are legally required to keep, such as financial records, is kept with restricted access for those periods. Deleting your account does not cancel your Apple subscription; you need to cancel the subscription in your App Store settings.

11. Your rights (KVKK and GDPR)

Under KVKK Art. 11, you have the right to learn whether your data is processed, request information, learn the purpose of processing, know the parties it is transferred to, request correction, deletion or destruction, request that these actions be notified to the parties it was transferred to, object to an outcome against you resulting from automated analysis, and claim compensation if you suffer harm.

If you are in the EEA, under the GDPR you also have the rights of access, rectification, erasure, restriction of processing, objection, data portability, and withdrawal of consent.

You can send your requests to [E-POSTA] or through Settings › Support in the app; we reply within 30 days at the latest. Your right to complain to the Personal Data Protection Board or to the supervisory authority in your country is reserved.

12. Children's privacy

The Service is not directed at people under [YAŞ SINIRI], and we do not knowingly collect data from them. If we notice such an account, we delete the account and data. If you think a child has shared data, write to [E-POSTA].

13. Security

We protect data with technical and administrative measures such as encryption in transit and at rest, access authorization, mandatory two-step verification in the admin panel, activity logs, and regular security updates. No system is completely secure; if a data breach occurs, we will inform you and the relevant authority within the legal deadlines.

14. Website and cookies

Our website uses only the cookies necessary for it to work. [ANALİTİK ÇEREZ KULLANILACAKSA: which tool, which purpose, and consent mechanism]. You can manage cookies in your browser settings.

15. Changes

We may update this policy from time to time. For important changes, we will let you know in the app or by email. The current version is always on this page, and the "Last updated" date changes.

16. Contact

[ŞİRKET UNVANI]
[ADRES]
Email: [E-POSTA] · KEP: [KEP ADRESİ]
DATA DELETION REQUEST